Dodge Charger: IN CASE OF EMERGENCY / ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a SOS button.
WARNING!
ALWAYS obey traffic laws and pay attention to the road. ALWAYS drive safely
with your hands on the steering wheel. You have full responsibility and assume all
risks related to the use of the Uconnect and SiriusXM Guardian™ features and applications
in this vehicle. Only use Uconnect features and SiriusXM Guardian™ services when
it is safe to do so. Failure to do so may result in an accident involving serious
injury or death.
NOTE:
- Your vehicle may be transmitting data as authorized by the subscriber.
- The ASSIST and SOS buttons will only func- tion if you are connected to
an operable LTE (voice/data) or 4G (data) network. Other Uconnect services will
only be operable if your SiriusXM Guardian™ service is active and you are connected
to an operable LTE (voice/data) or 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to any one of the following
support centers:
- Roadside Assistance – If you get a flat tire, or need a tow, just push the
ASSIST button and you will be connected to a representative for assistance.
Roadside Assistance will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assis- tance.
- SiriusXM Guardian™ Customer Care – In-vehicle support for SiriusXM Guardian™.
- Vehicle Customer Care – Total support for all other vehicle issues.
- Uconnect Customer Care – Total support for Radio, Phone and NAV issues.
SOS Call
- Push the SOS Call button on the Rearview Mirror.
NOTE:
In case the SOS Call button is pushed in error, there will be a 10 second
delay before the SOS Call system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button on the Rearview Mirror or
press the cancellation button on the Device Screen. Termination of the SOS Call
will turn off the green LED light on the Rearview Mirror.
- The LED light located between the ASSIST and SOS buttons on the Rearview
Mirror will turn green once a connection to a SOS operator has been made.
- Once a connection between the vehicle and a SOS operator is made, the SOS
Call system may transmit the following important vehicle information to a SOS
operator:
- Indication that the occupant placed a SOS Call.
- The vehicle brand.
- The last known GPS coordinates of the vehicle.
- You should be able to speak with the SOS operator through the vehicle audio
system to determine if additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road. ALWAYS drive
safely with your hands on the steering wheel. You have full responsibility and
assume all risks related to the use of the Uconnect and SiriusXM Guardian™ features
and applications in this vehicle. Only use Uconnect features and SiriusXM Guardian™
services when it is safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
Your vehicle may be transmitting data as authorized by the subscriber.
Once a connection is made between the vehicle’s SOS Call system and the SOS
operator, the SOS operator may be able to open a voice connection with the vehicle
to determine if additional help is needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the operator should be able to
speak with you or other vehicle occu- pants and hear sounds occurring in the
vehicle. The vehicle’s SOS Call system will attempt to remain connected with
the SOS operator until the SOS operator terminates the connection.
- The SOS operator may attempt to contact appropriate emergency responders
and provide them with important vehicle information and GPS coordinates.
WARNING!
- If anyone in the vehicle could be in danger (e.g., fire or smoke is
visible, dangerous road conditions or location), do not wait for voice contact
from an Emergency Services Agent. All occupants should exit the vehicle immediately
and move to a safe location.
- Never place anything on or near the vehicle’s operable network and
GPS antennas. You could prevent operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency call. An operable network
and GPS signal reception is required for the SOS Call system to function properly.
- The SOS Call system is embedded into the vehicle’s electrical system.
Do not add aftermarket electrical equipment to the vehicle’s electrical system.
This may prevent your vehicle from sending a signal to initiate an emergency
call. To avoid inter- ference that can cause the SOS Call system to fail, never
add aftermarket equipment (e.g., two-way mobile radio, CB radio, data recorder,
etc.) to your vehicle’s electrical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES, APPS AND SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
- Modifications to any part of the SOS Call system could cause the air
bag system to fail when you need it. You could be injured if the air bag system
is not there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system capabilities.
SOS or other emergency line operators in Mexico may not answer or respond to
SOS system calls.
If the SOS Call system detects a malfunction, any of the following may occur
at the time the malfunction is detected, and at the beginning of each ignition cycle:
- The Rearview Mirror light located between the ASSIST and SOS buttons will
continuously illuminate red.
- The Device Screen will display the following message “Vehicle device requires
service. Please contact an authorized dealer”.
- An In-Vehicle Audio message will state “Vehicle device requires service.
Please contact an authorized dealer”.
WARNING!
- Ignoring the Rearview Mirror light could mean you will not have SOS
Call services. If the Rearview Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
- The Occupant Restraint Control module turns on the air bag Warning
Light on the instrument panel if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system immediately.
Even if the SOS Call system is fully functional, factors beyond FCA US LLC’s
control may prevent or stop the SOS Call system operation. These include, but are
not limited to, the following factors:
- The ignition is in the OFF position.
- The vehicle’s electrical systems are not intact.
- The SOS Call system software and/or hardware are damaged during a crash.
- The vehicle battery loses power or becomes disconnected during a vehicle
crash.
- LTE (voice/data) or 4G (data) network and/or Global Positioning Satellite
signals are unavailable or obstructed.
- Equipment malfunction at the SOS operator facility.
- Operator error by the SOS operator.
- LTE (voice/data) or 4G (data) network congestion.
- Weather.
- Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the road. ALWAYS drive safely
with your hands on the steering wheel. You have full responsibility and assume all
risks related to the use of the Uconnect and SiriusXM Guardian™ features and applications
in this vehicle. Only use Uconnect features and SiriusXM Guardian™ services when
it is safe to do so. Failure to do so may result in an accident involving serious
injury or death.
NOTE:
- Your vehicle may be transmitting data as authorized by the subscriber.
- Never place anything on or near the vehicle’s LTE (voice/data) or 4G (data)
and GPS antennas. You could prevent LTE (voice/ data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing an emergency call. An
operable LTE (voice/ data) or 4G (data) network connection and a GPS signal
is required for the SOS Call system to function properly.
NOTE:
Changes or modifications not expressly approved by the party responsible for
compli- ance could void the user's authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never spray any cleaning
solution directly onto the mirror. Apply the solution onto a clean cloth and wipe
the mirror clean.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can immediately connect you
with help in the event that your vehicle’s airbags deploy. Please refer to your
provided radio supplement for complete information.
The Hazard Warning Flashers switch is located on the switch bank just above the
climate controls.
Push the switch to turn on the Hazard Warning Flashers...
WARNING!
Do not attempt to change a tire on the side of the vehicle close to
moving traffic. Pull far enough off the road to avoid the danger of being hit
when operating the jack or changing the wheel...
Other information:
In the driver and outboard front passenger seats, the top of the shoulder belt
can be adjusted upward or downward to position the seat belt away from your neck.
Push or squeeze the anchorage button to release the anchorage, and move it up or
down to the position that serves you best...
The Occupant Restraint Controller
(ORC) monitors the readiness of the electronic parts of the air bag system whenever
the ignition switch is in the START or ON/RUN position. If the ignition switch is
in the OFF position or in the ACC position, the air bag system is not on and the
air bags will not inflate...